Privacy Policy

At Wholesale Love Goods, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or place an order.

By using our website, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

  • Contact information: name, email address, phone number
  • Business information: company name, address
  • Order details: products purchased, shipping address, invoices
  • Payment-related information: payment confirmation details (we do not store full bank or card details)
  • Technical data: IP address, browser type, device information, pages visited

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, prepare invoices, and provide customer support
  • Arrange shipping and logistics services
  • Communicate with you regarding orders, inquiries, and service updates
  • Improve our website, security, and user experience
  • Comply with legal obligations and prevent fraud

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on:

  • Contract performance (to fulfill your order and provide services)
  • Legitimate interests (to improve our services, prevent fraud, and maintain security)
  • Legal obligations (tax, accounting, and regulatory requirements)
  • Consent (for marketing emails, where applicable)

4. Sharing Your Information

We do not sell your personal information. We may share necessary information with trusted third parties only for business purposes, including:

  • Shipping carriers and logistics providers
  • Banking/payment partners (for transaction processing)
  • Website hosting, analytics, and email service providers

These parties are required to protect your data and use it only for the intended purpose.

5. Cookies & Tracking

We use cookies and similar technologies to operate our website and improve browsing experience. You can disable cookies in your browser settings, but some features may not function properly.

6. International Data Transfers

As we operate globally, your information may be transferred to and processed in countries outside your region (including the United States). We take reasonable steps to ensure appropriate safeguards are in place to protect your data.

7. Data Retention

We retain personal information only as long as necessary to complete transactions, provide services, meet legal, tax, and accounting requirements, and resolve disputes.

8. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing
  • Request data portability (GDPR)
  • Opt out of marketing communications at any time

To exercise your rights, please contact us using the information below.

9. U.S. Privacy Notice (CCPA/CPRA)

If you are a California resident, you may have the right to:

  • Know what personal information we collect and how we use it
  • Request deletion of your personal information
  • Opt out of the “sale” or “sharing” of personal information

We do not sell or share personal information as defined by CCPA/CPRA.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: support@wholesalelovegoods.com
Company Name (Data Controller): Wholesale Love Goods