Return & Refund Policy
Thank you for choosing Wholesale Love Goods. As a B2B wholesale supplier, we only accept returns or refunds for confirmed quality-related issues.
1. No Returns for Non-Quality Reasons
Due to the nature of wholesale orders, we do not accept returns or refunds for:
- Change of mind or wrong selection
- Unsold inventory or customer preference
- Other non-quality-related reasons
2. Eligible Cases
We accept claims only for:
- Manufacturing defects
- Wrong items shipped
- Missing items
- Products damaged before shipment (confirmed by evidence)
3. Claim Timeframe
Please inspect your goods upon arrival and contact us within:
- 7 days of delivery for product issues
- 48 hours for shipping damage
Please provide photos/videos and order details for verification.
4. Solutions
Once confirmed, we will offer one of the following:
- Replacement / reshipment
- Partial refund
- Store credit
5. Non-Returnable Items
For hygiene and safety reasons, items that are used, opened, or customized (OEM/Private Label) are non-returnable unless there is a confirmed quality issue.
Contact: support@wholesalelovegoods.com